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Koi Zen Cellars is a family-owned craft winery located in San Diego, CA. Koi Zen Cellars has been voted San Diego’s Best Winery in 2017, 2018 & 2019, 2020, 2021, 2022 (so far)

Koi Zen Cellars is dedicated to creating an environment where guests are treated like family, they can unwind, relax and enjoy fine wine, good company and expect superb customer service and satisfaction.

Are you passionate about helping people enrich their lives by creating a remarkable experience and are passionate about wine, sharing, and customer service?

Then Koi Zen Cellars may be the perfect place for you.

Core Values

P

assion – to do things that inspire yourself and others that go beyond ordinary and deliver the extraordinary.

O

penness – to always strive to expand, to learn and to share with others to enrich their lives along with yourself.

K

indness – To always speak and act in loving kindness towards one’s self and others.

 

C

ompleteness – To always take pride in completing one’s responsibilities to the highest standards while supporting others in fulfilling theirs.

A

wareness – to always be present and mindful of the surroundings and to be proactive in improving through suggestion and action.

F

riendliness – To always speak and act compassionately with others.

 

E

agerness – to always approach life with a thirst for learning, doing, improving and helping.

 

Current Opportunities

We are currently seeking qualified applicants for the following positions:

Winery Hospitality Associate

Are you a social butterfly who thrives on creating memorable experiences for others? Do you love going above and beyond to make people feel welcome and special? Are you passionate about preparing for parties and events, ensuring every detail is perfect? If so, you’re just like us, and we can’t wait to meet you!
Join the vibrant team at Koi Zen Cellars, where we treat everyone as family and create extraordinary moments for them to enjoy life, unwind, and connect with friends. As San Diego’s Best Winery for seven consecutive years, we take pride in offering exceptional experiences that make people’s hearts sing.
About Us:
At Koi Zen Cellars, we believe in the power of wine and good company to bring joy and relaxation to people’s lives. Our motto, “Uncork, Sip Back, and Relax,” guides everything we do. From pouring exquisite wines to helping our guests discover their perfect bottle and fostering new friendships, we are dedicated to creating an atmosphere where every interaction is infused with warmth and happiness.
Job Responsibilities:
  • Host and welcome guests with genuine enthusiasm, making them feel like part of our wine-loving family.
  • Prepare for parties and events, ensuring meticulous attention to detail in decorating, setting up, and creating an inviting ambiance.
  • Provide exceptional customer service by guiding guests through our wine selection, recommending pairings, and sharing your passion and knowledge about our Wine Clubs and wines.
  • Engage guests in lively conversations, fostering a sense of community and connection.
  • Assist with event coordination, ensuring seamless execution and memorable experiences for attendees.
  • Maintain cleanliness and organization of the tasting room, event areas, and other designated spaces.
  • Collaborate with the team to ensure smooth operations, from opening and closing procedures to inventory management.
  • Embrace set-up and cleanup tasks with dedication and precision, understanding their significance in delivering exceptional experiences.
  • Continuously expand your wine knowledge, staying up to date with our offerings, and sharing insights with guests.
  • Exemplify our commitment to outstanding hospitality, making every guest feel valued and appreciated.
  • Articulate the Koi Zen Brand, explaining our wines, our story and giving recommendations of wines to guests and members.
  • Work together with the team to reach daily and monthly sales goals.
  • Promote Koi Zen Cellars Wine Club Memberships
Qualifications:
  • Passion for hospitality and a genuine love for creating memorable experiences.
  • Excellent interpersonal skills, with the ability to make people feel welcome, valued, and special.
  • Sales skills to offer guests options for wine club and wine purchases.
  • Strong organizational skills to handle multiple tasks while maintaining attention to detail.
  • Enthusiasm for wine and a desire to expand your knowledge in the field.
  • Ability to thrive in a fast-paced environment, remaining calm and composed during busy periods.
  • Ability to work ahead and see what needs to be done when times are slow
  • Flexible schedule, including availability to work evenings, weekends, and holidays.
  • Previous experience in event planning, hospitality, or customer service is a plus.
  • Must be 21 years of age or older
  • Must be able to lift 45 pounds and be able to be on your feet for extended periods of time.
Benefits
  • Competitive compensation package with opportunities for advancement within our rapidly growing company.
  • A fun and dynamic work environment where your creativity and passion can flourish.
  • The chance to meet new people, forge connections, and bring joy to their lives.
  • Access to our exceptional wine selection and ongoing opportunities for wine education.
  • Employee discounts on wine purchases and exclusive events.
  • Recognition and rewards for your hard work and dedication.
  • Opportunity to be part of a small, close-knit team that values collaboration and encourages personal and professional growth.
  • Primary shifts are Fridays 2:30-9:30, Saturdays 1:30 – 9:30, and Sundays 12-7 (some Thursdays are also available)
  • $18 per hour + shared tips
If you’re ready to work hard, delight our guests, and contribute to creating extraordinary experiences, we want to hear from you. Join our small but mighty team, where every day feels like a celebration. Apply now and let’s make magic together!

Send Cover Letter and Resume to Wine@Koizencellars.com and mention Paper Clips